Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We offer a range of delivery options, from standard (£4.95) to Next Day or Saturday delivery at an additional charge.

Which payment methods are accepted in the Online Shop?

We accept online payments through a secure environment by PAYPAL. All transactions are shown in pounds Sterling. Please do not email your card details. No responsibility can be taken for security if you provide your details in this way. Card fraud is illegal and will always lead to prosecution.

How long will delivery take?

We aim to post all our orders within 24 hours of placement, unless you have specified next day delivery. As a rule please allow 3-5 working days for your order to arrive with you.

How secure is shopping in the Online Shop? Is my data protected?

Very! We never pass on your details to any third parties.

Do I receive an invoice for my order?

Yes, you will receive this by email once your order has been placed.

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